Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

Stolen laptop, email account active on device

  • 2 odpowiedzi
  • 1 osoba ma ten problem
  • 17 wyświetleń
  • Ostatnia odpowiedź od Felix_Horvath

Felix_Horvath
Felix_Horvath
more options

Hi Mozilla Support Team,

My laptop was stolen by my old roommate who had access to it and also knew my password.

Now i had Thunderbird installed and linked to my private mail and I'm afraid that the account is still active.

Is there anyway I can remove the account or set a password so he can not access my mails anymore?

Thanks in advance, Felix

Hi Mozilla Support Team, My laptop was stolen by my old roommate who had access to it and also knew my password. Now i had Thunderbird installed and linked to my private mail and I'm afraid that the account is still active. Is there anyway I can remove the account or set a password so he can not access my mails anymore? Thanks in advance, Felix

Wybrane rozwiązanie

Hi Felix, did you already change the login to the account with your service provider? Then Thunderbird won't be able to send or receive on the account because it won't have the new password. Unfortunately, what has been downloaded will still be there.

Przeczytaj tę odpowiedź w całym kontekście 👍 1

Wszystkie odpowiedzi (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Wybrane rozwiązanie

Hi Felix, did you already change the login to the account with your service provider? Then Thunderbird won't be able to send or receive on the account because it won't have the new password. Unfortunately, what has been downloaded will still be there.

Felix_Horvath
Felix_Horvath Zadający pytanie
more options

Hi jscher2000,

Thanks for the prompt reply.

I changed my password with my email provider and set up Thunderbird on a new device, only the new password was valid.

Have a nice day.

Best regards, Felix