Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

I can’t retrieve passwords on Firefox for iOS

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 4 wyświetlenia
  • Ostatnia odpowiedź od user1634987

more options

Hello, Firefox for iOS cannot retrieve and sync my logins and passwords from my Firefox account. I tried to disconnect and reconnect, to reinstall Firefox for iOS but it doesn’t work. The list of logins is empty. However, I can sync bookmarks and history. FYI, Lockbox is able to retrieve my passwords on my iPhone.

I have also found this error in the log file of Firefox iOS:

2019-04-29 10:32:19.510 [Warning] [Profile.swift:255] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Sync of passwords failed! Error( Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64) 2019-04-29 10:32:19.510 [Info] [Profile.swift:253] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Updating persisted global state 2019-04-29 10:32:19.532 [Error] [Profile.swift:257] init(localName:syncDelegate:clear:) > [RUST][logins::ffi] Sync error Error( Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64)

What can I do to fix this issue?

Hello, Firefox for iOS cannot retrieve and sync my logins and passwords from my Firefox account. I tried to disconnect and reconnect, to reinstall Firefox for iOS but it doesn’t work. The list of logins is empty. However, I can sync bookmarks and history. FYI, Lockbox is able to retrieve my passwords on my iPhone. I have also found this error in the log file of Firefox iOS: 2019-04-29 10:32:19.510 [Warning] [Profile.swift:255] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Sync of passwords failed! Error( Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64) 2019-04-29 10:32:19.510 [Info] [Profile.swift:253] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Updating persisted global state 2019-04-29 10:32:19.532 [Error] [Profile.swift:257] init(localName:syncDelegate:clear:) > [RUST][logins::ffi] Sync error Error( Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64) What can I do to fix this issue?

Zmodyfikowany przez user1634987 w dniu

Wszystkie odpowiedzi (1)

more options

I have also found this error in the log file:

2019-04-29 10:32:19.510 [Warning] [Profile.swift:255] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Sync of passwords failed! Error(

Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64) 2019-04-29 10:32:19.510 [Info] [Profile.swift:253] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Updating persisted global state 2019-04-29 10:32:19.532 [Error] [Profile.swift:257] init(localName:syncDelegate:clear:) > [RUST][logins::ffi] Sync error Error(

Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64)

Zmodyfikowany przez user1634987 w dniu