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cannot logon to my yahoo account using firefox or Edge browsers

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 4 wyświetlenia
  • Ostatnia odpowiedź od FredMcD

Sid
Sid
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something happened and I cannot logon to my Yahoo email using my Firefox browser. I have had it for years. My wife has a Yahoo account and she doesn't have a problem logging on. I can even logon to her account on my computer, but not my account. I can go to the Yahoo website, use my logon ID, but it never lets me put in my P/W, instead it gets hijacked to AT&T logon which is my internet provider account. That logon will only take me to the AT&T account. It's driving me crazy. I can logon to my account on my iPhone, just the computer is driving me nuts. What do you think is the problem??

Sid

something happened and I cannot logon to my Yahoo email using my Firefox browser. I have had it for years. My wife has a Yahoo account and she doesn't have a problem logging on. I can even logon to her account on my computer, but not my account. I can go to the Yahoo website, use my logon ID, but it never lets me put in my P/W, instead it gets hijacked to AT&T logon which is my internet provider account. That logon will only take me to the AT&T account. It's driving me crazy. I can logon to my account on my iPhone, just the computer is driving me nuts. What do you think is the problem?? Sid

Wszystkie odpowiedzi (1)

FredMcD
FredMcD
more options

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.