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no audio on my youtube account

  • 1 odpowiedź
  • 2 osoby mają ten problem
  • 4 wyświetlenia
  • Ostatnia odpowiedź od Paul

bakerize
bakerize
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I cannot get audio on my Samsung A20 phone from my youtube playlist of: Jane.Sept.Jam.2019. I have no audio problems with my other playlists or any other videos. Some people do have audio on their phones & others do not. I originally thought it was chrome so I downloaded firefox because another user was able to get audio using it but it has not helped me. I bbn have put in support requests to youtube with no response. Any help is appreciated. Seems this has been going on for awhile for other users too. Thanks!

I cannot get audio on my Samsung A20 phone from my youtube playlist of: Jane.Sept.Jam.2019. I have no audio problems with my other playlists or any other videos. Some people do have audio on their phones & others do not. I originally thought it was chrome so I downloaded firefox because another user was able to get audio using it but it has not helped me. I bbn have put in support requests to youtube with no response. Any help is appreciated. Seems this has been going on for awhile for other users too. Thanks!

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Paul
Paul
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  • Top 10 Contributor
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Hi

If the audio problem is just with this playlist and that others work fine, I do not think that the issue is going to be with Firefox for Android. I recomend that the YouTube support team would be the best peple to speak to about this issue.