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What to do when Firefox never let watch video and listen audio because of the yellow bar that inform on component installation?

  • 7 odpowiedzi
  • 2 osoby mają ten problem
  • 61 wyświetleń
  • Ostatnia odpowiedź od cor-el

Mark
Mark
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Hi, I'm trying to access to audio and video website like Spotify (Audio) and DisneyPlus (Audio + Video) but a yellow bar on top inform me to try later because necessary component for audio and video is installing.

This issue is present since different day, I tried to reinstall, reset Firefox but the issue persist. Windows 10 2004, Firefox 78.02.

Why no issue with the browser and Firefox should show a banner and ask to try later where the situation is the same? Why Firefox is not allowing me to watch video and to listen audio now?

I hate Firefox when do this... it's not intelligent.

Hi, I'm trying to access to audio and video website like Spotify (Audio) and DisneyPlus (Audio + Video) but a yellow bar on top inform me to try later because necessary component for audio and video is installing. This issue is present since different day, I tried to reinstall, reset Firefox but the issue persist. Windows 10 2004, Firefox 78.02. Why no issue with the browser and Firefox should show a banner and ask to try later where the situation is the same? Why Firefox is not allowing me to watch video and to listen audio now? I hate Firefox when do this... it's not intelligent.

Wybrane rozwiązanie

Issue was in the hosts of Windows. Removed the rule

0.0.0.0 redirector.gvt1.com

Przeczytaj tę odpowiedź w całym kontekście 👍 1

Wszystkie odpowiedzi (7)

Mark
Mark Zadający pytanie
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Wybrane rozwiązanie

Issue was in the hosts of Windows. Removed the rule

0.0.0.0 redirector.gvt1.com

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Aha, I wonder how that got in there? That server is how Firefox gets to the Widevine plugin files.

Mark
Mark Zadający pytanie
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jscher2000 thanks for the reply :) Was not easy understand where the issue was.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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What else is in the hosts file assuming that this isn't the only item in this file ?
Do you possibly have or had software that uses the hosts file to block ads or other content ?

leslie6
leslie6
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What is the fix for a MAC? Version 10.13.6 Firefox 77.0.1

Mark
Mark Zadający pytanie
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leslie6 said
What is the fix for a MAC? Version 10.13.6 Firefox 77.0.1

What issue do you have? Can you please add more details?

My topic was about Windows, in MAC I have no idea. You can do a search on the web or better ask to Apple.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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hi leslie6

The first to try is to toggle DRM off/on.

Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components (Widevine).

You can check the Browser Console to inspect the XHR request for the Widevine plugin.