Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

lost all my bookmarks

  • 2 odpowiedzi
  • 1 osoba ma ten problem
  • 4 wyświetlenia
  • Ostatnia odpowiedź od FredMcD

centerperform
centerperform
more options

while i was doing something else, a new version of firefox asked to be installed. I closed the window but somehow it continued. I have a new version but all my bookmarks and bookmark tools etc are lost. I tried to follow the instructions from help, but it seems like the bookmarks have been deleted there is nothing in them. Are they stored anywhere in the computer and if so, how can I import them?

while i was doing something else, a new version of firefox asked to be installed. I closed the window but somehow it continued. I have a new version but all my bookmarks and bookmark tools etc are lost. I tried to follow the instructions from help, but it seems like the bookmarks have been deleted there is nothing in them. Are they stored anywhere in the computer and if so, how can I import them?

Wszystkie odpowiedzi (2)

FredMcD
FredMcD
more options

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.