Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Sites like Aliexpress fail to work properly

  • 3 odpowiedzi
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od FredMcD

more options

Since a few days, I cannot use Firefox anymore for AliExpress. - The searchbar doesn't work (nothing happens if I press 'search') - If I have to press a button (like in a dispute pressing 'Confirm') nothing happens. Microsoft Edge works fine in that case, so it must be something in Firefox. (have 84.0.1, 64 bit on Windows 10 prof)

Since a few days, I cannot use Firefox anymore for AliExpress. - The searchbar doesn't work (nothing happens if I press 'search') - If I have to press a button (like in a dispute pressing 'Confirm') nothing happens. Microsoft Edge works fine in that case, so it must be something in Firefox. (have 84.0.1, 64 bit on Windows 10 prof)

Wszystkie odpowiedzi (3)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Thanks,

After starting in safe mode, and then again starting in normal mode the problem disappears. But what caused it in the first place? (I haven't changed anything)

more options

It could have been a corrupt file that was overwritten.

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.