Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Recently Outlook mail is not usable after 10 minutes

  • 4 odpowiedzi
  • 0 osób ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od Naipaul

more options

The issues I am facing with outlook mail seems to have occurred within the last 3 months. I have used outlook in Chrome and there is no issue. I have gone to the Microsoft site and there are several complaints that Outlook is not usable with Firefox. On my company machine, I limit my personal email to Firefox.

Other web pages seem to be fine, just outlook mail. I use Firefox for most of my testing & personal and Chrome for corporate browsing.

The issues start occurring after about 5 min, within the last month. I am a MacOS user and I have v.104. The issues face range from not limited emails listed, missing icons, javaScript drop-downs not working, not being able to delete emails, not being able to restore emails.

When I refresh the page, more recently Outlook crashes. My cache for Outlook is around 13-14Mb. When I clear the cache, things are fine for about 5-10 min. When the page refresh fails, I get the following consistent error message:- UTC Date: 2022-08-30T18:49:33.551Z Client Id: 1069883F64C04966AFA704CEF4EF3E78 Session Id: a338a732-ad52-4dee-a388-43aac7dac2b8 Client Version: 20220819006.08 BootResult: cdnError Failed resource: https://res-geo.cdn.office.net/owamail/20220819006.08/scripts/../resources/locale/en-gb/owa.MailListItemThreeColumnView.json err: Error: Failed to load localized strings esrc: InitLoc et: ClientError estack: c@https://outlook.live.com/mail/0/?bO=2&sessionId=a338a732-ad52-xxxx-a388-43aac7dac2b8:341:116883 a/a<@https://outlook.live.com/mail/0/?bO=2&sessionId=a338a732-ad52-xxx-a388-43aac7dac2b8:341:116563

The issues I am facing with outlook mail seems to have occurred within the last 3 months. I have used outlook in Chrome and there is no issue. I have gone to the Microsoft site and there are several complaints that Outlook is not usable with Firefox. On my company machine, I limit my personal email to Firefox. Other web pages seem to be fine, just outlook mail. I use Firefox for most of my testing & personal and Chrome for corporate browsing. The issues start occurring after about 5 min, within the last month. I am a MacOS user and I have v.104. The issues face range from not limited emails listed, missing icons, javaScript drop-downs not working, not being able to delete emails, not being able to restore emails. When I refresh the page, more recently Outlook crashes. My cache for Outlook is around 13-14Mb. When I clear the cache, things are fine for about 5-10 min. When the page refresh fails, I get the following consistent error message:- UTC Date: 2022-08-30T18:49:33.551Z Client Id: 1069883F64C04966AFA704CEF4EF3E78 Session Id: a338a732-ad52-4dee-a388-43aac7dac2b8 Client Version: 20220819006.08 BootResult: cdnError Failed resource: https://res-geo.cdn.office.net/owamail/20220819006.08/scripts/../resources/locale/en-gb/owa.MailListItemThreeColumnView.json err: Error: Failed to load localized strings esrc: InitLoc et: ClientError estack: c@https://outlook.live.com/mail/0/?bO=2&sessionId=a338a732-ad52-xxxx-a388-43aac7dac2b8:341:116883 a/a<@https://outlook.live.com/mail/0/?bO=2&sessionId=a338a732-ad52-xxx-a388-43aac7dac2b8:341:116563

Wybrane rozwiązanie

I tried restarting Firefox in Safe Mode and I can access all features of Outlook correctly. = I see multiple Ads now, but disabling the ADP did not give me this level of capability within Outlook.

I will have to save all my extensions and refresh Firefox, then install only the extensions that I want at this time.

Thanks very much jonzn

Przeczytaj tę odpowiedź w całym kontekście 👍 0

Wszystkie odpowiedzi (4)

more options

I have just updated firefox to v104.1 and my experience with Outlook is the worst that it has ever been. Outlook would not load, I cleared the cache and logged in. I tried to delete 1 message and outlook got stuck, no further interaction. Total time: 1 min of use.

Outlook is un-usable on FF104.1 Number of cookies: 111 Size of Cache: 27Mb

more options

I disabled Ad Blocker Plus (ABP) and restarted Outlook. I am seeing a difference in the behavious within Outlook for the first 5 min. I can delete messages, and Outlook still works - something that was not happening after the upgrade.

I initially whitelisted live.com, with some issues. I then disabled the ABP plugin and retested Outlook. I am still monitoring the situation, but things are not good.

more options

Have you tried Outlook with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

I've been using Hotmail / Outlook with now issues in the current version of Firefox.

more options

Wybrane rozwiązanie

I tried restarting Firefox in Safe Mode and I can access all features of Outlook correctly. = I see multiple Ads now, but disabling the ADP did not give me this level of capability within Outlook.

I will have to save all my extensions and refresh Firefox, then install only the extensions that I want at this time.

Thanks very much jonzn