The no-reply @support.mozilla.org emails is automated emails sent to inform you there were replies to the thread you started or other threads you replied in, it is not used to do one on one support. Look on top for your '''Barry Jedrick''' and hover over to see '''My Questions''' or click on '''View Profile''' and it will take you to your user profile page here and there will be links for your Questions and replies you have made. https://support.mozilla.org/en-US/user/Bjedrick You can also change what email notifications you want on Settings page. https://support.mozilla.org/en-US/users/settings