Notification tile of Firefox app is not disappear even the app exit from background. --bugid: 5257060
issue information: Title:Notification tile of Firefox app is not disappear even the app exit from background Package name: org.mozilla.firefox Build number/version: 110.0.1 Device, Model, Android ,OS: OPPO (New Tablet,not released), Android 13.0, OS 13.1 (Google pixelT also have this issue ) Recurrence rate: 10/10 Expected impact: All Android users will be affected.
Steps to reproduce: 【Prerequisite】Download the latest version of Firefox from the Google Play Store 【Operation steps】 Open Firefox app > Play YouTube video > Clear the app from background > Observe the issue
Actual Result:Notification tile of Firefox app is not disappear even the app exit from background. Expected Result:Notification tile of Firefox app should disappear when the app exit from background.
Analysis from our engineers: All Android devices are experiencing issues, and analysis confirms app issues.
Log link: attached phenomenon video & log: https://drive.google.com/drive/folders/1vvuV2Wfx-Vv6u4VWWxpfb9uZ7JZ1pAxn?usp=share_link
Looking forward to your reply.
Wszystkie odpowiedzi (3)
Hi,
The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or developers. If you want to you can file a bug report. See File a bug report or feature request for Mozilla products for details.
Hi Paul,
Thank you for reaching out ! I will try to get help from Mozilla employees or developers !
Thanks again !
No problem, happy to help.