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Crashes when not even being used

  • 4 odpowiedzi
  • 0 osób ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od rmwade55

rmwade55
rmwade55
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Firefox crashes often, even when I'm not using it. I can be doing anything else on the computer and a crash message pops up. I'm using Windows 10.

Firefox crashes often, even when I'm not using it. I can be doing anything else on the computer and a crash message pops up. I'm using Windows 10.

Wszystkie odpowiedzi (4)

zeroknight
zeroknight
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Does it still happen in Troubleshoot Mode?

rmwade55
rmwade55 Zadający pytanie
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I wouldn't know. It happens when I haven't even opened Firefox; it must run automatically in the background. If I start it in any mode, I don't see how that would help, unless I start it in Troubleshooting mode and don't turn off the computer for a few days, waiting to see if it's going to crash.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Could be a problem with the Background Update Agent (BUA).

The BUA is controlled by these prefs on the about:config page. 

app.update.background.enabled
app.update.background.scheduling.enabled
rmwade55
rmwade55 Zadający pytanie
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It took a few tries to uninstall Firefox. It would do so only partially. I finally did a full install and then used Wise Care's forced uninstall, and that got it all. Then I did a new install and followed the instructions from the above suggestion about background updates. Time will tell whether that worked. Thanks for the suggestion.