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No Firefox on my desktop computer in south east London UK

  • 2 odpowiedzi
  • 0 osób ma ten problem
  • 18 wyświetleń
  • Ostatnia odpowiedź od gartland44

gartland44
gartland44
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Please tell me what do. From time to time, Firefox will not connect my desktop to the internet. At the same time I can access the internet with my iPhone. The internet in my home is working. Right now the computer cannot connect to internet site or restore previous tabs.

Please tell me what do. From time to time, Firefox will not connect my desktop to the internet. At the same time I can access the internet with my iPhone. The internet in my home is working. Right now the computer cannot connect to internet site or restore previous tabs.

Wszystkie odpowiedzi (2)

ThePillenwerfer
ThePillenwerfer
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I admit to knowing nothing about Macs but the first thing I'd be trying to check is is it connected to the network at all. Do other internet programs work, things like e-mail clients or other browsers?

If you don't have any such things installed go to Applications > Utilities > Terminal and type ping 8.8.8.8. That will 'ping' Googles DNS server as a test. If that works then it MAY be a Firefox specific problem. If not it's the computer or OS.

See below for what good and bad results look like.

gartland44
gartland44 Zadający pytanie
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To thepillenwerfer. Thank you very much for replying with the suggestion of what to do. I shall keep the reply for the future, After no internet overnight, the connection came back two hours ago with no indication as to why. This has happened before and I put it down to a problem of reception in south east London, England. The tests you have suggested will narrow down what is wrong when the internet fails again. Good wishes.