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unable to send emails

  • 1 odpowiedź
  • 0 osób ma ten problem
  • 5 wyświetleń
  • Ostatnia odpowiedź od Matt

Angela Bednarczyk
Angela Bednarczyk
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Recently, I changed my password on my email - from Juno, which comes into Mozilla. After I made that change, I am no longer able to send emails from Mozilla. When going into my email on line at juno.com, I am able to send emails, so the problem is with Mozilla. Juno support has suggested a few options, which have not worked.

This is the error message that I receive: Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

I have gone into my settings, and even set up another SMTP outgoing server, without success. I do not know what else to try. Thank you.

Recently, I changed my password on my email - from Juno, which comes into Mozilla. After I made that change, I am no longer able to send emails from Mozilla. When going into my email on line at juno.com, I am able to send emails, so the problem is with Mozilla. Juno support has suggested a few options, which have not worked. This is the error message that I receive: Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. I have gone into my settings, and even set up another SMTP outgoing server, without success. I do not know what else to try. Thank you.

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Matt
Matt
  • Moderator
  • Top 10 Contributor
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Here is a starting point https://support.mozilla.org/en-US/kb/cannot-send-messages