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New York Times rejects login as suspected robot

burketownsend
burketownsend
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I can log in to the New York Times using Safari without issue, no presentation of a prove-you're-human test, just a quick and easy login. But using Firefox I am always first presented with a prove-you're-human test, then a rejection of a following login attempt with explanation that I am suspected of being a robot. I've tried all the standard moves to avoid this problem, using troubleshooting mode, clearing caches, using minimal security settings--nothing changes the situation.

Any ideas of what might be causing this problem?

I can log in to the New York Times using Safari without issue, no presentation of a prove-you're-human test, just a quick and easy login. But using Firefox I am always first presented with a prove-you're-human test, then a rejection of a following login attempt with explanation that I am suspected of being a robot. I've tried all the standard moves to avoid this problem, using troubleshooting mode, clearing caches, using minimal security settings--nothing changes the situation. Any ideas of what might be causing this problem?

Wszystkie odpowiedzi (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click "Refresh Firefox" in the Troubleshoot Mode start window

You can check the connection settings and check for possible issues with a Proxy or VPN service.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a Proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See also:

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burketownsend
burketownsend Zadający pytanie
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Thanks for your suggestions, cor-el. I've already tried all that you suggest, to no avail.

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