Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Receiving a message that strongly urges an update to FireFox but it won't give any details. Is this from youor is it a scam?

  • 2 odpowiedzi
  • 26 osób ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od cor-el

more options

Before I clicked to open Firefox, a window popped up on the screen (with a small Firefox logo at the top) and said it strongly urged to download an update. The "click for more details" was pale and wouldn't open. Is this a real message from you, or is it a "copycat " scam.

Before I clicked to open Firefox, a window popped up on the screen (with a small Firefox logo at the top) and said it strongly urged to download an update. The "click for more details" was pale and wouldn't open. Is this a real message from you, or is it a "copycat " scam.

Wszystkie odpowiedzi (2)

more options

If you are getting that message when Firefox isn't even open, my guess is that it is a "scam". Firefox isn't able to give you message like that when it is not even open and running.

You are missing the latest 4.0.1 update, so use the Help > About Firefox menu item to make Firefox look for and install the 4.0.1 update - from within Firefox.

Zmodyfikowany przez the-edmeister w dniu

more options

It is possible that you are still on the beta update channel if you ever installed a Firefox 4 beta version or a release candidate.
You can check that by looking at the pref app.update.channel on the about:config page.
If the value of that pref is beta then it is better to download and install the latest Firefox 4.0.x release.