Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

FireFox says something is preventing it from updating. When I try manual update, SuperAntiSpyware blocks it. What is this?

  • 3 odpowiedzi
  • 1 osoba ma ten problem
  • 8 wyświetleń
  • Ostatnia odpowiedź od cor-el

OregonJim
OregonJim
more options

I have been getting messages that "something if preventing FireFox from updating". I tried to download and install the latest version, but Superantispyware flagged the file as containing a trojan.

I have been getting messages that "something if preventing FireFox from updating". I tried to download and install the latest version, but Superantispyware flagged the file as containing a trojan.

Wszystkie odpowiedzi (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You already have the latest Firefox 5.0.1 version according to the user agent.

  • Help > About Firefox
  • Help > Troubleshooting Information
OregonJim
OregonJim Zadający pytanie
more options

Well that's just fine, but why am I getting the messages? And why did Superantispyware identify the update (that I apparently don't need) as containing a Trojan? I am staying with Chrome until I can figure this out. I don't like warnings like the one I cited above when they are terse and useless.

Thanks so much for your reply though. If anyone else has a clue, let me know what's up.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If files already have been downloaded then remove the files in the updates and updates\0 folder.
You can delete active-update.xml and updates.xml as well if present. 

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)