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Sync encountered an error while syncing only on my windows desktop not my Mac laptop

  • 1 odpowiedź
  • 5 osób ma ten problem
  • 3 wyświetlenia
  • Ostatnia odpowiedź od Ibai

ScottTRogers
ScottTRogers
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I have a Windows 7 Ultimate desktop and a MacBook Pro (mid-2010) running OS X Lion (10.7). Firefox Sync works properly on my MacBook Pro, but I have been getting error messages on my Windows 7 Ultimate desktop that say: "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action." Both computers have the latest version of Firefox installed (5.0.1). I have tried removing the add-on, and deactivating and reactivating the device, all on both machines. All to no avail. The only thing I can think of that I haven't yet tried is to setup a whole new Sync account, but I do not think I should have to go to that extreme. Any help is appreciated.

I have a Windows 7 Ultimate desktop and a MacBook Pro (mid-2010) running OS X Lion (10.7). Firefox Sync works properly on my MacBook Pro, but I have been getting error messages on my Windows 7 Ultimate desktop that say: "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action." Both computers have the latest version of Firefox installed (5.0.1). I have tried removing the add-on, and deactivating and reactivating the device, all on both machines. All to no avail. The only thing I can think of that I haven't yet tried is to setup a whole new Sync account, but I do not think I should have to go to that extreme. Any help is appreciated.

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Ibai
Ibai
  • Administrator
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If you have tried everything, you should, first open a bug with the log of your server error (so the team can fix it) and then replace the info in the server. It's probably corrupted:

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