Firefox crashes
Web mail notifire crashes my Firefox even in safe mode. Have contacted developer but not had a reply. Updated FF yesterday. Tried WMN again but got the following crash I.D.
Any help would be gratefully received
Wszystkie odpowiedzi (2)
Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-86532a46-a13e-4ba1-a669-e5e012111108
Firefox 8.0 Crash Report [@ _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**) ]
This is caused by Trusteer Rapport. Try to disable it and see if that stops the crashing.
You can stop Rapport using Start Menu > Programs > Trusteer Rapport > Stop Rapport
You can ask their helpdesk when an updated version of their product will be made available or, if you don't need this software, uninstall it.
http://www.trusteer.com/support/en/report-problem
According to the user in question 892517 Trusteer is aware of the problem and working on a fix.
See also Bug 699776 - crash in nsXPTCStubBase::QueryInterface involving RapportTanzan7.dll or RapportTanzan8.dll in the stack.
You are a star!! Bless you & thank you! It works! : )