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Problems began after FF 12 installation

  • 3 odpowiedzi
  • 6 osób ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od jodebg

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Since the install of FF 12 I have 2 issues. 1-When I click on the FF icon to open FF, 2 windows open-my homepage and the FF introduction page. In addition, the FF Update window initially appears-"checking compatibility of add-ons" before the windows open. Still happens with version 13.

If the browser is already open, and I choose to open another, I do not get the intro page when the second is opened.

SOLVED!! Thanks to the help from the forum members, I RESET Firefox and all of the issues I was having are gone including the pulsating curser. After the simple and quick RESET, all I had to do was reenter my homepage link. Everything else was undisturbed-my tabs, bookmarks, setup, etc.. Thinking of resetting Firefox before I do my system backup to make sure I get a clean file before each backup. Thanks again to those who helped out!

2-When I click on a desktop icon to open it, I now get a warning window. It does open, but the warning now appears that did not before versions 12 and 13.

Since the install of FF 12 I have 2 issues. 1-When I click on the FF icon to open FF, 2 windows open-my homepage and the FF introduction page. In addition, the FF Update window initially appears-"checking compatibility of add-ons" before the windows open. Still happens with version 13. If the browser is already open, and I choose to open another, I do not get the intro page when the second is opened. SOLVED!! Thanks to the help from the forum members, I RESET Firefox and all of the issues I was having are gone including the pulsating curser. After the simple and quick RESET, all I had to do was reenter my homepage link. Everything else was undisturbed-my tabs, bookmarks, setup, etc.. Thinking of resetting Firefox before I do my system backup to make sure I get a clean file before each backup. Thanks again to those who helped out! 2-When I click on a desktop icon to open it, I now get a warning window. It does open, but the warning now appears that did not before versions 12 and 13.

Zmodyfikowany przez jodebg w dniu

Wybrane rozwiązanie

Hi,

You can try to Reset Firefox via Help (Alt + H) > Troubleshooting Information and check.

If you have restrictive security software you may have to re-trust Firefox in it's settings. Please see this and this for common configurations.

Przeczytaj tę odpowiedź w całym kontekście 👍 0

Wszystkie odpowiedzi (3)

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Wybrane rozwiązanie

Hi,

You can try to Reset Firefox via Help (Alt + H) > Troubleshooting Information and check.

If you have restrictive security software you may have to re-trust Firefox in it's settings. Please see this and this for common configurations.

more options
more options

SOLVED!! Thanks to the help from the forum members, I RESET Firefox and all of the issues I was having are gone including the pulsating curser. After the simple and quick RESET, all I had to do was reenter my homepage link. Everything else was undisturbed-my tabs, bookmarks, setup, etc.. Thinking of resetting Firefox before I do my system backup to make sure I get a clean file before each backup. Thanks again to those who helped out!