Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Clicking on my Firefox icon does not work - why not?

  • 2 odpowiedzi
  • 6 osób ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od orangesunset

more options

It has been working OK but not now. IE is still working OK - so not a problem with my pc? Have got Windows XP - which is meant to be reliable ? Can use IE instead - but it does not seem as useful of MF.

PS. MF has not crashed - it is just that I can no longer get to it. Clicking on the icon shows the egg times but then nothing happens.

It has been working OK but not now. IE is still working OK - so not a problem with my pc? Have got Windows XP - which is meant to be reliable ? Can use IE instead - but it does not seem as useful of MF. PS. MF has not crashed - it is just that I can no longer get to it. Clicking on the icon shows the egg times but then nothing happens.

Wybrane rozwiązanie

hello, can you get firefox to launch in safe mode by holding the shift-key while firefox is launching & do a reset of the browser?

Refresh Firefox - reset add-ons and settings

Przeczytaj tę odpowiedź w całym kontekście 👍 2

Wszystkie odpowiedzi (2)

more options

Wybrane rozwiązanie

hello, can you get firefox to launch in safe mode by holding the shift-key while firefox is launching & do a reset of the browser?

Refresh Firefox - reset add-ons and settings

more options

Don't know why MF went wrong. Can remember something similar before when service provider BT shared my screen and solved it. Clicking on the shift key was even easier. Thank you.