We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

Please help me get my profile back - I've tried all your suggestions and no dice. Please HELP!

  • 2 odpowiedzi
  • 3 osoby mają ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od tgesch

tgesch
tgesch
more options

I downloaded Firefox 18.0.1, had a problem with a file that wouldn't close ("something".ini), rebooted the Mac, tried to open Firefox, couldn't and had to download it again. Now, no profile. Use all of your support workarounds, no dice. I need my profile, a lot of the work I do involves research and some of the stuff isn't replaceable. Please help! I promise to be better in the future.

I downloaded Firefox 18.0.1, had a problem with a file that wouldn't close ("something".ini), rebooted the Mac, tried to open Firefox, couldn't and had to download it again. Now, no profile. Use all of your support workarounds, no dice. I need my profile, a lot of the work I do involves research and some of the stuff isn't replaceable. Please help! I promise to be better in the future.

Wszystkie odpowiedzi (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Sounds like a problem with the profiles.ini file.

You can try to restore the profiles.ini file with the Time Machine if you haven't reset Firefox or otherwise created a new (default) profile already.

tgesch
tgesch Zadający pytanie
more options

Thank you for responding - I tried to go to my timeline backup but the version of firefox was 14 - clearly operator error here.