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My Firefox browser has started to "hang", this occurred after major windows update earlier today. Any connection?

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After I open Firefox and conduct a search for information, I click on a website which comes up but then the browser hangs, mouse functions cease to work and I cannot back up. Onlyu wat out is to use the Task Mgr. and close Firefox entirely. Any ideas?

After I open Firefox and conduct a search for information, I click on a website which comes up but then the browser hangs, mouse functions cease to work and I cannot back up. Onlyu wat out is to use the Task Mgr. and close Firefox entirely. Any ideas?

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Check your plugins are updated!

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.