Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

I cannot access maps.google.com using Firefox v 21.0 as it says the connection was reset, and it works in IE and Chrome.

  • 4 odpowiedzi
  • 5 osób ma ten problem
  • 16 wyświetleń
  • Ostatnia odpowiedź od Butcher_Of_Hope

more options

Firefox v 21 - Windows 8 64 Bit

If I get a link for anything google maps related it tells me the connection has been reset. If I navigate to it diretly then it tells me the connection has been reset. Doing a search itself works as does my gmail and various other google services. I have completely uninstalled Firefox and re installed with a fresh download. It didn't change anything.

Firefox v 21 - Windows 8 64 Bit If I get a link for anything google maps related it tells me the connection has been reset. If I navigate to it diretly then it tells me the connection has been reset. Doing a search itself works as does my gmail and various other google services. I have completely uninstalled Firefox and re installed with a fresh download. It didn't change anything.

Wszystkie odpowiedzi (4)

more options

try to clear the cache & cookies from google.com and reload the page.

also make sure that the site is allowed to set cookies: Websites say cookies are blocked - Unblock them

more options

Maybe also do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

I did that and have completely re-installed the browser without retaining any settings. It still does not work.

more options

I have run Windows Defender and MalWareBytes. They did not come up with anything.