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Display problems - serious ones. Just a bit of text on one side.

  • 4 odpowiedzi
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od Sunflowers

Sunflowers
Sunflowers
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I'm using FF21. It's been working fine until today. Now I get no graphics at all. I tried to get into Facebook and all I got was this [IMG]http://i39.tinypic.com/2rgkeft.jpg/IMG . Google Search page is just text and nothing else. I tried uninstalling and reinstalling FF and the same thing happens.

I've also had some Flash crashes when playing browser based games in FF.

I'm using FF21. It's been working fine until today. Now I get no graphics at all. I tried to get into Facebook and all I got was this [IMG]http://i39.tinypic.com/2rgkeft.jpg[/IMG] . Google Search page is just text and nothing else. I tried uninstalling and reinstalling FF and the same thing happens. I've also had some Flash crashes when playing browser based games in FF.

Wybrane rozwiązanie

Hi Sunflowers,

I am sorry to hear that you are having problems accessing some websites through your Firefox browser.

From that image, it appears that Facebook is having problems loading the CSS portion of the website. How is your Internet connection?

Please try the Reset Firefox feature, which easily fixes most problems with the browser.

Please let us know the results, or if you have any other questions or concerns.

Thanks!!

- Ralph

Przeczytaj tę odpowiedź w całym kontekście 👍 2

Wszystkie odpowiedzi (4)

Ralph Daub
Ralph Daub
  • Locale Leader
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Wybrane rozwiązanie

Hi Sunflowers,

I am sorry to hear that you are having problems accessing some websites through your Firefox browser.

From that image, it appears that Facebook is having problems loading the CSS portion of the website. How is your Internet connection?

Please try the Reset Firefox feature, which easily fixes most problems with the browser.

Please let us know the results, or if you have any other questions or concerns.

Thanks!!

- Ralph

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try basic steps like these in of issues with web page:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
Sunflowers
Sunflowers Zadający pytanie
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Thanks to both of you. The combination of your answers has solved the problem. If it reoccurs I'll remember it for next time.

Zmodyfikowany przez Sunflowers w dniu

Sunflowers
Sunflowers Zadający pytanie
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Thanks. This has solved the problem. I didn't know about the troubleshooting feature till now. Very useful and I'll remember it for next time.