Can't set up Sync, get "Incorrect account name or password"
I am trying to set up Sync for the first time. After putting in an e-mail address and password, entering the "captcha" words, I click "next," and instead of successfully completing the setup, I get a message at the bottom "Sync encountered an error while syncing: Incorrect account name or password. Sync will automatically retry this action." How could these be incorrect when I just created the account?
I have tried changing the password, deleting the account and restarting the whole process, but it always comes back to the same problem.
Wszystkie odpowiedzi (2)
This has to be a system wide issue. I have tried from multiple machines (Mac OS X, Win7 3 different), multiple internet connections. I have tried 4 different email addresses as well.
I am moving away from chrome now that i found FF has a sync feature (if it works) I give up for now...
hello, unfortunately there are currently authentication issues with the sync server - the admins are investigating this issue. maybe keep an eye on this thread to get updates when sync is restored to working order again: https://support.mozilla.org/en-US/questions/966368