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mozilla firefox Add-ons Manager page is not in appropriate format and error in installing addons ?

  • 8 odpowiedzi
  • 12 osób ma ten problem
  • 3 wyświetlenia
  • Ostatnia odpowiedź od Visions123

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the Add-ons Manager page is appearing in basic format and when i search for any add ons, it shows the result but without images( in basic format ). unable to install them also.

the Add-ons Manager page is appearing in basic format and when i search for any add ons, it shows the result but without images( in basic format ). unable to install them also.

Wybrane rozwiązanie

If you can, take a snapshot and post it here for us to see.

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Przeczytaj tę odpowiedź w całym kontekście 👍 1

Wszystkie odpowiedzi (8)

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Wybrane rozwiązanie

If you can, take a snapshot and post it here for us to see.

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

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Try to clear the cache and cookies only from websites (addons.mozilla.org and possibly addons.cdn.mozilla.net) that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

See also Clear Recent History.

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I'm having the exact same problem! Since it doesn't appear that the original poster attached screenshots, here are mine.

BTW, I *could* live with the stripped-down-plain-text formatting style. The REAL problem here is that we are unable to get & install any add-ons. The install process begins... the progress status bar starts to move.... then after a few seconds it stops, and the phrase "Error Downloading" appears.

My brain is officially fried at this point. Support would be very appreciated!

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Does this also happen if you open the Add-ons website directly because the Get Add-ons tab uses a different URL?

Get Add-ons uses something like this:

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Thanks for your reply, co-rel. Yes, it still does.

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Did you "Clear the Cache" and "Remove Cookies?"

Also; load the page again. Then, holding down the shift key, select page reload.

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Those steps were also tried but didn't help.

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UPDATE: The problem resolved itself on its own. I walked away from the machine out of sheer frustration. Came back 2 days later, and everything worked fine. Must've been a glitch with the website.