Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

I have fox icon.have been using but last weekend I clicked icon and nothing opened. I can right click & see me sites but they dont open either??

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od Moses

more options

I can click on the fox icon it changes color with the box around it but never open on the screen. I can right click and see my favorites but they do not open even if I right click and click open.

I can click on the fox icon it changes color with the box around it but never open on the screen. I can right click and see my favorites but they do not open even if I right click and click open.

Wszystkie odpowiedzi (1)

more options

Can you start Firefox in Safe Mode to see if the problem is still there?

  • Go to Help > Restart with Add-ons disabled

Or if you can't start Firefox:

  • Windows: Hold the SHIFT key while double clicking the Firefox desktop icon
  • Mac: Hold the OPTION key while double clicking the Firefox icon on your Dock or in your Applications folder
  • Linux: Go to your Terminal and run /path/to/firefox/firefox -safe-mode
    • Default path for Firefox is /usr/lib/firefox

If the issue is not there whilst browsing in Safe Mode then the problem lies within one of your extensions. Enable your extensions one-by-one to pinpoint the exact add-on that is malfunctioning.