Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Profile missing on new install

  • 4 odpowiedzi
  • 11 osób ma ten problem
  • 2 wyświetlenia
  • Ostatnia odpowiedź od christ1

more options

My original problem was with transferring a profile to a new computer, but I'll get back to that later. In the process of trying to fix it I seem to have created another one.

When I launch my *newly installed* version of Thunderbird, I get the error message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." Presumably this is because I deleted the profile folder - but note, I did this BEFORE uninstalling and reinstalling TB. I assumed that a new install would create a new profile, but that doesn't seem to be the case. How can I fix this problem?

Note: the reason I deleted the folder is that it was corrupted when I overwrote it with my old profile, so I can't simply "undelete" it to get a working profile back. Working in Win 8, previous profile was created in Win XP.

My original problem was with transferring a profile to a new computer, but I'll get back to that later. In the process of trying to fix it I seem to have created another one. When I launch my *newly installed* version of Thunderbird, I get the error message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." Presumably this is because I deleted the profile folder - but note, I did this BEFORE uninstalling and reinstalling TB. I assumed that a new install would create a new profile, but that doesn't seem to be the case. How can I fix this problem? Note: the reason I deleted the folder is that it was corrupted when I overwrote it with my old profile, so I can't simply "undelete" it to get a working profile back. Working in Win 8, previous profile was created in Win XP.

Zmodyfikowany przez avoran w dniu

Wybrane rozwiązanie

Wszystkie odpowiedzi (4)

more options

Wybrane rozwiązanie

Start the profile manager and remove the orphan profile entry.

http://kb.mozillazine.org/Profile_manager

Then create a new profile and copy the old one over it.

http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird#Create_a_new_profile_and_copy_the_old_one_over_it

more options

Never mind, fixed it using the profile manager

(see http://kb.mozillazine.org/Profile_Manager)

and deleting the default profile.

Note that in Windows 8 you don't use the whole file path, just: thunderbird.exe -p

Found that out the hard way :)

more options

Thanks for responding, christ1. I got the first part of the problem solved before I saw your answer.

Thank you for the rest. It seems to be working, once I was careful enough to follow all the instructions.

more options

When your problem has been resolved, can you mark this thread as solved please?
Thank you.