Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Unknow account on Firefox Sync but I connect on account.services.mozilla.com

  • 1 resposta
  • 16 têm este problema
  • 2 visualizações
  • Última resposta por ChrisAO

more options

I can use my login / pass on 'https://account.services.mozilla.com/' but when I try to connect in firefox (windows or android) I get a 'unknown account' (Compte inconnu) error message.

What can I do ?

I can use my login / pass on 'https://account.services.mozilla.com/' but when I try to connect in firefox (windows or android) I get a 'unknown account' (Compte inconnu) error message. What can I do ?

Todas as respostas (1)

more options

Ah, something I discovered when checking out "Sync" for the first time having updated to FF29. There was some info somewhere (can't remember exactly where I read it - sorry) that said the "old" Sync won't work with FF29 and later and the "new"sync doesn't work with pre FF29.

You need to register at https://accounts.firefox.com/signup and login at https://accounts.firefox.com/signin or via >Options >Sync (the latter may be where I read it). HTH.