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my firefox keeps crashing every half hour more or less...I have reported it to no avail

  • 26 respostas
  • 4 têm este problema
  • 5 visualizações
  • Última resposta por Mgold

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Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	29.0.1.5239
 Application Timestamp:	5369959a
 Fault Module Name:	StackHash_c210
 Fault Module Version:	6.1.7601.18247
 Fault Module Timestamp:	521ea8e7
 Exception Code:	c0000374
 Exception Offset:	000ce753
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Information 1:	c210
 Additional Information 2:	c21007aa60b4930c4615ca8b3832352b
 Additional Information 3:	a689
 Additional Information 4:	a689e4a28dddee6d20cc754df088c6d2

Read our privacy statement online:

 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

 C:\windows\system32\en-US\erofflps.txt
Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 29.0.1.5239 Application Timestamp: 5369959a Fault Module Name: StackHash_c210 Fault Module Version: 6.1.7601.18247 Fault Module Timestamp: 521ea8e7 Exception Code: c0000374 Exception Offset: 000ce753 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: c210 Additional Information 2: c21007aa60b4930c4615ca8b3832352b Additional Information 3: a689 Additional Information 4: a689e4a28dddee6d20cc754df088c6d2 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\windows\system32\en-US\erofflps.txt

Solução escolhida

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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Thank you...I actually want to strive towards that goal...what I am learning is that it takes a lot of research, reading and patience...but it is rewarding and money savings, not to have to go to a computer doctor to fix thing such as these....thanks again guys!

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Ideato and FredMcD A little diversion; my record of four lots of Flash has been blown out of the water. The count is up to seven - https://support.mozilla.org/en-US/questions/1005323

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The count is up to seven

SEVEN ? ! ? ! ? !

How did he get the computer to start ? ! ? ! ? !

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and you guys thought I was bad with 4!!!! LOL the weird part is that the settings keep changing on their own...the other day the ones I disabled were enabled on their own and yesterday I could not play something back and went into the plug in and all of them including the new version were disabled too....go figure...how does that happen and why is it that if a new version is auto uploaded as it was obviously the case here, the rest were still active?

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Solução escolhida

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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thank you I will try this if I see it happens again.... :)

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