Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Thuderbird asks me to change settings to download emails

  • 2 respostas
  • 4 têm este problema
  • 11 visualizações
  • Última resposta por Andrew

Andrew
Andrew
more options

When opening thunderbird or clicking on the get mail button I am now getting the message: "The POP3 mail server (mail.btopenworld.com) does not support UIDL or XTND XLST, which are required to implement the "leave on server" etc options. Turn off the option in server settings. Another email account on the same PC is not giving this message, but has identical settings. I really want to leave the emails on the server, not delete them on download. I tried making the change and was then able to download emails. I then changed the setting back and thunderbird worked OK for some days, but now the message has come up again. Thunderbird has been working for a long time without producing this message. Any idea why the sudden change and how I can get back to downloading emails without removing them from the server?

When opening thunderbird or clicking on the get mail button I am now getting the message: "The POP3 mail server (mail.btopenworld.com) does not support UIDL or XTND XLST, which are required to implement the "leave on server" etc options. Turn off the option in server settings. Another email account on the same PC is not giving this message, but has identical settings. I really want to leave the emails on the server, not delete them on download. I tried making the change and was then able to download emails. I then changed the setting back and thunderbird worked OK for some days, but now the message has come up again. Thunderbird has been working for a long time without producing this message. Any idea why the sudden change and how I can get back to downloading emails without removing them from the server?

Todas as respostas (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

what happens if you disable your anti virus email sacaning component?

Andrew
Andrew Proprietário da pergunta
more options

Hi Matt, Tried that but didn't change the outcome. Still keeps wanting me to use settings to delete emails from server when downloaded.

Allows me to return settings to keep email copies on server and download, but at next download insists that the setting should be to delete server copies on download.

Other accounts on the same PC with the same email service provider work fine!