Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Mozilla Sync not working after getting the new Sync account.

  • 8 respostas
  • 5 têm este problema
  • 1 visualização
  • Última resposta por saneman

more options

No matter what I do Sync does not work. The error message says, there is an unknown sync error and that Firefox will attempt to reconnect in a few moments. I have tried resetting Firefox and it will sync for a few browser start-ups then back to the same error message. I have turned off each individual sync (History, Bookmarks, etc...) in the preferences and tried it and it gives the same error message. I have tried this article: http://mzl.la/1wT2QEE and it doesn't help. I even tried emptying the cache and a system restart, still hasn't stopped.

No matter what I do Sync does not work. The error message says, there is an unknown sync error and that Firefox will attempt to reconnect in a few moments. I have tried resetting Firefox and it will sync for a few browser start-ups then back to the same error message. I have turned off each individual sync (History, Bookmarks, etc...) in the preferences and tried it and it gives the same error message. I have tried this article: http://mzl.la/1wT2QEE and it doesn't help. I even tried emptying the cache and a system restart, still hasn't stopped.

Modificado por saneman a

Todas as respostas (8)

more options

Type about:accounts and create a new account with your old Firefox SYNC email and verify the email ID.

Now you SYNC your old data to New SYNC

more options

I'm already using the new Sync and have a new account, I'm sorry that I didn't make that part more clear.

Modificado por saneman a

more options

Remove your SYNC account and RESYNC it.

more options

So far it has synced correctly but I am going to wait a few days before marking this as solved.

more options

It started doing it again after restarting the browser a second time when reopening the browser application.

more options

Type about:sync-log in URL and check the SYNC logs

Type about:sync-progress in URL and check your SYNC progress

more options

Here is my sync progress:

Modificado por saneman a

more options

I have a Seamonkey Sync account that uses the same email as this account could that be causing the issue? The recovery key that I have worked with both accounts.

This is the new error message after removing the SYNC and RESYNCING, here is the screen shot: