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My printer can print online documents such as emails and boarding passes from IE but not Firefox

  • 3 respostas
  • 14 têm este problema
  • 7 visualizações
  • Última resposta por Rabimba_Karanjai

Thunderroad
Thunderroad
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My printer has no problem printing Word, PDF and other hard drive, offline documents, but using Firefox cannot print online documents such as emails and boarding passes. It does not have this problem with IE. I am using Windows 7 and a Brother multi-function (print/copy/scan/fax) device. Thanks for any help.

My printer has no problem printing Word, PDF and other hard drive, offline documents, but using Firefox cannot print online documents such as emails and boarding passes. It does not have this problem with IE. I am using Windows 7 and a Brother multi-function (print/copy/scan/fax) device. Thanks for any help.

Solução escolhida

Can you be a little specific about the problem? Like what issue are you facing when you want to print. What happens when you use the print command?

Does the Prinat dialogue box pops-up when you click CTRL+P on any page?

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Rabimba_Karanjai
Rabimba_Karanjai
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Solução escolhida

Can you be a little specific about the problem? Like what issue are you facing when you want to print. What happens when you use the print command?

Does the Prinat dialogue box pops-up when you click CTRL+P on any page?

Thunderroad
Thunderroad Proprietário da pergunta
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Thanks for the reply. Problem solved! Under devices and printers, the correct printer was always shown as the default option - the is, it was the only one for which there was a circled check mark. BUT when I opened printer dialogue box (as you suggested), for some reason another, incorrect printer was shown. I've now corrected that. Thanks for the help!

Rabimba_Karanjai
Rabimba_Karanjai
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you are welcome. if that solved your problem you can mark it as the answer :)