Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Update for 32.0.3 not downloading

  • 2 respostas
  • 33 têm este problema
  • 2 visualizações
  • Última resposta por wwrsimon

more options

Hello

I'm getting repeated prompts to update Firefox to 32.0.3, but when I try to update, the update won't download - it just sits there "connecting to the update server", and nothing downloads.

When I click on the "updates available at..." link in 'About Firefox", it takes me to the Moxilla website, and tells me "Congrats! You’re using the latest version of Firefox" - however I'm still using 32.0.2...???

I'm on a 2013 iMac 3.2 Core i5 with 16 GB RAM, OS 10.8.5.

Any ideas?

Regards

Simon

Hello I'm getting repeated prompts to update Firefox to 32.0.3, but when I try to update, the update won't download - it just sits there "connecting to the update server", and nothing downloads. When I click on the "updates available at..." link in 'About Firefox", it takes me to the Moxilla website, and tells me "Congrats! You’re using the latest version of Firefox" - however I'm still using 32.0.2...??? I'm on a 2013 iMac 3.2 Core i5 with 16 GB RAM, OS 10.8.5. Any ideas? Regards Simon

Solução escolhida

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

Ler esta resposta no contexto 👍 5

Todas as respostas (2)

more options

Solução escolhida

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

more options

Job done, thanks!

Simon