Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

why I cannot open a link in a new tab, since I upgraded firefox to the latest version ?

more options

I can't open a google search option in a new tab, since I upgraded Firefox to version 33.0. I also cannot downgrade firefox, to solve this problem.

I can't open a google search option in a new tab, since I upgraded Firefox to version 33.0. I also cannot downgrade firefox, to solve this problem.

Todas as respostas (1)

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes). See the Diagnose Firefox issues using Troubleshoot Mode article for more information.

If Open Link in new tab works in Safe mode, one of the extensions/add-ons (Firefox/Tools > Add-ons > Extensions) was causing the problem. Then let us know what extension or plugin are you using that causes this problem.

You can also try the Reset Firefox Feature. The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

See the Refresh Firefox - reset add-ons and settings article for more information.

To Reset Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Reset Firefox" that looks like this: Button reset. Click on it.
  3. Firefox will close and reset. After it is done, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.