Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

on FF 34.0 vids on Utube wont play

  • 1 resposta
  • 2 têm este problema
  • 5 visualizações
  • Última resposta por guigs

AVITYourway
AVITYourway
more options

Every thing was alright with Firefox and YouTube, but when I went on YouTube this morning Firefox kept crashing when I tried watching vids? it either plays but the vid & audio is very bitty, or I get a black vid screen! or a grey screen with white exclamation mark in the middle? I tried resetting Firefox, but this didn't help, or made things worse! I also updated to Firefox 34.0 but still it wont play videos!

Every thing was alright with Firefox and YouTube, but when I went on YouTube this morning Firefox kept crashing when I tried watching vids? it either plays but the vid & audio is very bitty, or I get a black vid screen! or a grey screen with white exclamation mark in the middle? I tried resetting Firefox, but this didn't help, or made things worse! I also updated to Firefox 34.0 but still it wont play videos!

Solução escolhida

Hi AVITYourway, Thank you for your question, I understand that resetting Firefox did not reset the error that you are receiving. However, can you please check if you are viewing the video in HD? Or if this also happens in Safe Mode?

Ler esta resposta no contexto 👍 0

Todas as respostas (1)

guigs
guigs
more options

Solução escolhida

Hi AVITYourway, Thank you for your question, I understand that resetting Firefox did not reset the error that you are receiving. However, can you please check if you are viewing the video in HD? Or if this also happens in Safe Mode?