Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

The download icon activates when I am not downloading and this seems suspicious

  • 3 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por cor-el

more options

This happens periodically and it is brief. I have tried scanning my PC (Win 7) with Malware Bytes and AVG but nothing was found.

This happens periodically and it is brief. I have tried scanning my PC (Win 7) with Malware Bytes and AVG but nothing was found.

Solução escolhida

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.


Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Ler esta resposta no contexto 👍 1

Todas as respostas (3)

more options

Firstly get your antivirus checked to make sure it provides a firewall with a live security and site checker for any harmful sites. And then reinstall the ff from the original site and do not allow it to use any kind of previous data.

more options

I un-installed/re-installed FF but all the old bookmarks were there and the weird behavior continued. How do I flush out the old content?

more options

Solução escolhida

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.


Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: