Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Please advise how to fix the problem of accessing emails via Thunderbird. I can send emails but not receive them. The message says my inbox is full, but it is n

  • 1 resposta
  • 2 têm este problema
  • 1 visualização
  • Última resposta por Toad-Hall

more options

My inbox is definitely not full. I have already compacted the folder and deleted messages from the server. Please help!

My inbox is definitely not full. I have already compacted the folder and deleted messages from the server. Please help!

Todas as respostas (1)

more options

Suggest you try the following:

  • Move all good emails out of the Inbox into other suitable folders.
  • Delete all emails you do not want.

when Inbox is empty:

  • Empty the Deleted and Junk folder.
  • then compact all folders. - File > Compact folders.

It is advisable that the Inbox should be used as an Inbox for incoming mail and not as a general store. As this folder gets a lot of activity you stand less chance of it becoming corrupted and losing emails. See info on maintaining a healthy Thunderbird.

Usually, that message comes from the server. If this is a POP mail account, you can set up to auto delete messages that you delete. Tools > Account Settings > Server Settings for pop mail account

you can choose to download and delete of server:

  • Do not select / uncheck 'Leave messages on server'

Or

  • Select to 'Leave messages on server'

then select what you want deleted: You can select both or either of these:

  • 'For at most xx days' (this will delete off server anything older than the xx days)
  • 'Until I delete them' - this will delete anything you manually delete.
  • click on OK