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Firefox for android crashes on startup since lollipop update

  • 6 respostas
  • 23 têm este problema
  • 8 visualizações
  • Última resposta por Kevin

aroskuski
aroskuski
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Everytime I start up Firefox on my Verizon HTC ONE M8 since the lollipop update, it crashes after about a second or two. I am using the latest version of Firefox on the Play Store, and the behavior persists even after uninstalling Firefox and doing a clean install.

Everytime I start up Firefox on my Verizon HTC ONE M8 since the lollipop update, it crashes after about a second or two. I am using the latest version of Firefox on the Play Store, and the behavior persists even after uninstalling Firefox and doing a clean install.

Solução escolhida

thank you, this is very valuable information. i've filed bug #1140830 about this, so let's hope that mozilla's engineers will look into that issue soon...

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Roland Tanglao
Roland Tanglao
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Hi aroskuski:

Please provide the following information so we can help you:

  1. you mean firefox for android 36? We just released an update, please upgrade to Firefox for Android 36.0.1 and let us know if that helps!
  2. Surf to about:crashes and please reply with the report id of your crashes (the report id starts with "bp-")

Cheers!

...Roland

aroskuski
aroskuski Proprietário da pergunta
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Roland Tanglao said

Hi aroskuski: Please provide the following information so we can help you:
  1. you mean firefox for android 36? We just released an update, please upgrade to Firefox for Android 36.0.1 and let us know if that helps!
  2. Surf to about:crashes and please reply with the report id of your crashes (the report id starts with "bp-")
Cheers! ...Roland

1. The problems persist in FIrefox for Android 36.0.1. Also, the other day, I tested the latest releases on the Beta, Aurora, and Nightly channels, as well as Firefox for Android 35.0.1, and all displayed the same issue. It also persists after a factory reset that I did for unrelated reasons. 2. Unfortunately, I can't get to about:crashes because Firefox for Android crashes literally every single time I open it. However, I think this crash report is one of mine, based on the user comment: https://crash-stats.mozilla.com/report/index/387ba616-0b87-410e-a96d-347df2150306

philipp
philipp
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Solução escolhida

thank you, this is very valuable information. i've filed bug #1140830 about this, so let's hope that mozilla's engineers will look into that issue soon...

guigs
guigs
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It looks like the bug is going to be fixed in version 39 (current Nightly version)! Way to go!

philipp
philipp
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hi guigs2, this is landing into a 36.0.2 release that will go live later today

Modificado por philipp a

Kevin
Kevin
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Should be live now if you check the Play store for updates.