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I cannot recieve any mail on my desk top, but I can get mail on my Ipad.

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  • Última resposta por Toad-Hall

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I have not received any emails on my desktop since sometime on Friday 03/20/2015. I did download 72 messages on my Ipad this morning.

I have not received any emails on my desktop since sometime on Friday 03/20/2015. I did download 72 messages on my Ipad this morning.

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Did you perform or get an auto update?

If yes, perhaps your firewall/antivirus program needs to be reset to allow Thunderbird. Example: I use Norton Anti-Virus/Firewall. Sometimes, after an update, Norton still thinks it can allow only the previous version. I then have to close Thunderbird and access Norton. Settings > Network > Smart Firewall > Program Rules Locate Thunderbird and set to 'Allow'. On one occassion, I have had to block, ok and then reset to Allow.

If you use another Firewall/Anti-virus program, then there will be similar settings. So check this first.