Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

When printing from Fire Fox all my printed documents come out real small. How do I fix this. If I use IE everything prints fine.

  • 2 respostas
  • 2 têm este problema
  • 1 visualização
  • Última resposta por Tom52

more options

The actual text that is on the page is shrunk down to a unreadable size. The header & footer are normal size. Every thing printed is centered on the top of page. The printed size is about 3.5" x 5". The attached sample is on 8.5 x 11" paper

The actual text that is on the page is shrunk down to a unreadable size. The header & footer are normal size. Every thing printed is centered on the top of page. The printed size is about 3.5" x 5". The attached sample is on 8.5 x 11" paper

Solução escolhida

This can happen when Firefox has misread the paper size from the information supplied by Windows. Clearing it can involve finding some obscure settings, but here goes:

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste print and pause while the list is filtered

(3) For each setting for the problem printer, right-click and Reset it. The fastest way is to right-click with the mouse and then press the r key on the keyboard with your other hand.

Note: In a couple other threads involving Brother printers, the preference printer_printer_name.print_paper_data was set to 256 and when the user edited it to 1 that fixed the paper size problem. If you see a 256 there, you can edit the value by doubling-clicking it or using right-click>Modify.

Ler esta resposta no contexto 👍 3

Todas as respostas (2)

more options

Solução escolhida

This can happen when Firefox has misread the paper size from the information supplied by Windows. Clearing it can involve finding some obscure settings, but here goes:

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste print and pause while the list is filtered

(3) For each setting for the problem printer, right-click and Reset it. The fastest way is to right-click with the mouse and then press the r key on the keyboard with your other hand.

Note: In a couple other threads involving Brother printers, the preference printer_printer_name.print_paper_data was set to 256 and when the user edited it to 1 that fixed the paper size problem. If you see a 256 there, you can edit the value by doubling-clicking it or using right-click>Modify.

more options

Hi, It was "printer_printer_name.print_paper_data was set to 256 and when I changed it to 1 that fixed the paper size problem. Thank you