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cannot configure existing mail account: e-mail address field is disabled

  • 3 respostas
  • 4 têm este problema
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  • Última resposta por christ1

aldo.spirito
aldo.spirito
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I'm trying to add another mail account to my thunderbird. I did File->New->Existing mail account Unfortunately the "Email address" field is disabled (see attached picture) Where I'm wrong? Thanks

I'm trying to add another mail account to my thunderbird. I did File->New->Existing mail account Unfortunately the "Email address" field is disabled (see attached picture) Where I'm wrong? Thanks
Capturas de ecrã anexadas

Solução escolhida

Problem solved after both system reboot!

Can you then mark the thread as 'Solved' please? Thank you.

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christ1
christ1
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Unfortunately the "Email address" field is disabled

I'm not sure what you mean with 'disabled'. You'll need to enter your credentials into the form.

aldo.spirito
aldo.spirito Proprietário da pergunta
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'disabled' means that this filed is locked for input, so that I cannot enter the email address to add the account. I'm running Thunderbird 31.6.0 on Windows 7 I found the save problem with 31.6.0 on Linux

Problem solved after both system reboot!

Modificado por aldo.spirito a

christ1
christ1
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Solução escolhida

Problem solved after both system reboot!

Can you then mark the thread as 'Solved' please? Thank you.