Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Can't upload videos on Youtube

  • 2 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta por guigs

Levan7
Levan7
more options

I have a problem when I try to upload a video on youtube I get a error massage, but if i try to upload video with chrome every thing works.

I have a problem when I try to upload a video on youtube I get a error massage, but if i try to upload video with chrome every thing works.
Capturas de ecrã anexadas

Todas as respostas (2)

Mark Schmidt
Mark Schmidt
more options

The Refresh feature (called "Reset" in older Firefox versions) might fix this issue by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

guigs
guigs
more options

Going through the youtube troubleshooting steps, it recommends to try updating to the latest version of the browser (please do so) and trying in a private window. This would suggest that there might be something wrong with the cache. Did this help?