Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

yesterday performed virusscan with norton 360 and removed 2 viruses; one old exe-file of adobe-program, and one virus called solano or something like that, but

  • 1 resposta
  • 2 têm este problema
  • 2 visualizações
  • Última resposta por Gnospen

jacqueswillemen
jacqueswillemen
more options

yesterday performed a virusscan with norton 360 and detected 2 virusses: an exe-file of an old adobe-program and a virus called SOLAZONES serrano sl cab in multiple forms I let norton 360 remove the virusses but since yesterday I lost all the content of the incoming files today I reached ""mapeigenschappen"" and performed ""map repareren"", ""maprepare"" but now I lost all message in the incoming map

what to do and how to get my e-mails back??

yesterday performed a virusscan with norton 360 and detected 2 virusses: an exe-file of an old adobe-program and a virus called SOLAZONES serrano sl cab in multiple forms I let norton 360 remove the virusses but since yesterday I lost all the content of the incoming files today I reached ""mapeigenschappen"" and performed ""map repareren"", ""maprepare"" but now I lost all message in the incoming map what to do and how to get my e-mails back??

Todas as respostas (1)

Gnospen
Gnospen
more options

If there was a virus in your INBOX Norton may have quarantine it as INBOX is just one file. A new empty INBOX will be created. So you have to check Nortons quarantine folder. IF so, working offline in TB save any new emails to a local folder. Exit TB Restore the INBOX. The virus is most likely in an attachment, so be careful.