We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

FF is slow even after fresh install, but fast when started in "safe mode"

  • 1 resposta
  • 1 tem este problema
  • 5 visualizações
  • Última resposta por philipp

more options

It's on windows 7, everything is choppy (opening menus, loading pages, opening new tabs, opening settings, ..)

I started in "safe mode" and everything was responsive. Restarted and disabled all addons / plugins -> back to choppy.

Deinstalled, renamed profile directory and restarted: Choppy again :(

Any idea? I'm currently on Chrome for this question. If I could provide more information, please tell me.

about:support gives these: {

 "application": {
   "name": "Firefox",
   "version": "38.0.1",
   "buildID": "20150513174244",
   "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0",
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/38.0.1/WINNT/de/",
   "numTotalWindows": 1,
   "numRemoteWindows": 0,
   "remoteAutoStart": false
 },
 "crashes": {
   "submitted": [],
   "pending": 0
 },
 "modifiedPreferences": {
   "browser.cache.disk.smart_size.first_run": false,
   "browser.cache.disk.smart_size.use_old_max": false,
   "browser.cache.disk.capacity": 358400,
   "browser.cache.frecency_experiment": 1,
   "browser.download.importedFromSqlite": true,
   "browser.places.smartBookmarksVersion": 7,
   "browser.sessionstore.upgradeBackup.latestBuildID": "20150513174244",
   "browser.startup.homepage_override.mstone": "38.0.1",
   "browser.startup.homepage_override.buildID": "20150513174244",
   "dom.mozApps.used": true,
   "extensions.lastAppVersion": "38.0.1",
   "media.gmp-eme-adobe.lastUpdate": 1432155265,
   "media.gmp-gmpopenh264.lastUpdate": 1432155267,
   "media.gmp-gmpopenh264.version": "1.4",
   "media.gmp-eme-adobe.version": "9",
   "media.gmp-manager.lastCheck": 1432155248,
   "media.gmp-manager.buildID": "20150513174244",
   "network.cookie.prefsMigrated": true,
   "network.predictor.cleaned-up": true,
   "places.database.lastMaintenance": 1432156065,
   "places.history.expiration.transient_current_max_pages": 53646,
   "plugin.importedState": true,
   "plugin.disable_full_page_plugin_for_types": "application/pdf",
   "privacy.sanitize.migrateFx3Prefs": true,
   "storage.vacuum.last.places.sqlite": 1432156193,
   "storage.vacuum.last.index": 0
 },
 "lockedPreferences": {},
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 0,
   "windowLayerManagerType": "Basic",
   "windowLayerManagerRemote": true,
   "numAcceleratedWindowsMessage": [
     "tryNewerDriver",
     "9.6"
   ],
   "adapterDescription": "Standard-VGA-Grafikkarte",
   "adapterVendorID": "0x1002",
   "adapterDeviceID": "0x7145",
   "adapterSubsysID": "200617aa",
   "adapterRAM": "Unknown",
   "adapterDrivers": "vga framebuf vga256 vga64k",
   "driverVersion": "6.1.7600.16385",
   "driverDate": "6-21-2006",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterSubsysID2": "",
   "adapterRAM2": "",
   "adapterDrivers2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": false,
   "directWriteEnabled": false,
   "directWriteVersion": "6.2.9200.17292",
   "direct2DEnabledMessage": [
     "tryNewerDriver",
     "9.6"
   ],
   "webglRendererMessage": [
     "tryNewerDriver",
     "9.6"
   ],
   "info": {
     "AzureCanvasBackend": "skia",
     "AzureSkiaAccelerated": 0,
     "AzureFallbackCanvasBackend": "cairo",
     "AzureContentBackend": "cairo"
   }
 },
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.10.8",
     "version": "4.10.8"
   },
   "NSS": {
     "minVersion": "3.18.1 Basic ECC",
     "version": "3.18.1 Basic ECC"
   },
   "NSSUTIL": {
     "minVersion": "3.18.1",
     "version": "3.18.1"
   },
   "NSSSSL": {
     "minVersion": "3.18.1 Basic ECC",
     "version": "3.18.1 Basic ECC"
   },
   "NSSSMIME": {
     "minVersion": "3.18.1 Basic ECC",
     "version": "3.18.1 Basic ECC"
   }
 },
 "userJS": {
   "exists": false
 },
 "extensions": [
   {
     "name": "Firefox Certificate Store Hotfix",
     "version": "20150311.01",
     "isActive": false,
     "id": "firefox-hotfix@mozilla.org"
   }
 ],
 "experiments": []

}

It's on windows 7, everything is choppy (opening menus, loading pages, opening new tabs, opening settings, ..) I started in "safe mode" and everything was responsive. Restarted and disabled all addons / plugins -> back to choppy. Deinstalled, renamed profile directory and restarted: Choppy again :( Any idea? I'm currently on Chrome for this question. If I could provide more information, please tell me. about:support gives these: { "application": { "name": "Firefox", "version": "38.0.1", "buildID": "20150513174244", "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0", "updateChannel": "release", "supportURL": "https://support.mozilla.org/1/firefox/38.0.1/WINNT/de/", "numTotalWindows": 1, "numRemoteWindows": 0, "remoteAutoStart": false }, "crashes": { "submitted": [], "pending": 0 }, "modifiedPreferences": { "browser.cache.disk.smart_size.first_run": false, "browser.cache.disk.smart_size.use_old_max": false, "browser.cache.disk.capacity": 358400, "browser.cache.frecency_experiment": 1, "browser.download.importedFromSqlite": true, "browser.places.smartBookmarksVersion": 7, "browser.sessionstore.upgradeBackup.latestBuildID": "20150513174244", "browser.startup.homepage_override.mstone": "38.0.1", "browser.startup.homepage_override.buildID": "20150513174244", "dom.mozApps.used": true, "extensions.lastAppVersion": "38.0.1", "media.gmp-eme-adobe.lastUpdate": 1432155265, "media.gmp-gmpopenh264.lastUpdate": 1432155267, "media.gmp-gmpopenh264.version": "1.4", "media.gmp-eme-adobe.version": "9", "media.gmp-manager.lastCheck": 1432155248, "media.gmp-manager.buildID": "20150513174244", "network.cookie.prefsMigrated": true, "network.predictor.cleaned-up": true, "places.database.lastMaintenance": 1432156065, "places.history.expiration.transient_current_max_pages": 53646, "plugin.importedState": true, "plugin.disable_full_page_plugin_for_types": "application/pdf", "privacy.sanitize.migrateFx3Prefs": true, "storage.vacuum.last.places.sqlite": 1432156193, "storage.vacuum.last.index": 0 }, "lockedPreferences": {}, "graphics": { "numTotalWindows": 1, "numAcceleratedWindows": 0, "windowLayerManagerType": "Basic", "windowLayerManagerRemote": true, "numAcceleratedWindowsMessage": [ "tryNewerDriver", "9.6" ], "adapterDescription": "Standard-VGA-Grafikkarte", "adapterVendorID": "0x1002", "adapterDeviceID": "0x7145", "adapterSubsysID": "200617aa", "adapterRAM": "Unknown", "adapterDrivers": "vga framebuf vga256 vga64k", "driverVersion": "6.1.7600.16385", "driverDate": "6-21-2006", "adapterDescription2": "", "adapterVendorID2": "", "adapterDeviceID2": "", "adapterSubsysID2": "", "adapterRAM2": "", "adapterDrivers2": "", "driverVersion2": "", "driverDate2": "", "isGPU2Active": false, "direct2DEnabled": false, "directWriteEnabled": false, "directWriteVersion": "6.2.9200.17292", "direct2DEnabledMessage": [ "tryNewerDriver", "9.6" ], "webglRendererMessage": [ "tryNewerDriver", "9.6" ], "info": { "AzureCanvasBackend": "skia", "AzureSkiaAccelerated": 0, "AzureFallbackCanvasBackend": "cairo", "AzureContentBackend": "cairo" } }, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": false, "forceDisabled": 0 }, "libraryVersions": { "NSPR": { "minVersion": "4.10.8", "version": "4.10.8" }, "NSS": { "minVersion": "3.18.1 Basic ECC", "version": "3.18.1 Basic ECC" }, "NSSUTIL": { "minVersion": "3.18.1", "version": "3.18.1" }, "NSSSSL": { "minVersion": "3.18.1 Basic ECC", "version": "3.18.1 Basic ECC" }, "NSSSMIME": { "minVersion": "3.18.1 Basic ECC", "version": "3.18.1 Basic ECC" } }, "userJS": { "exists": false }, "extensions": [ { "name": "Firefox Certificate Store Hotfix", "version": "20150311.01", "isActive": false, "id": "firefox-hotfix@mozilla.org" } ], "experiments": [] }

Todas as respostas (1)

more options

hi, thanks for posting your configuration - probably firefox will go back to speeds as used to once you update your system's graphics driver: https://support.lenovo.com/us/en/downloads/ds004138