Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

I do not see my chat box on my website and I have went on Firefox option menu and made a exception to this website and still do not see the chat box on my web

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta por guigs

more options

I do not see my chat box on my website and I have went on Firefox option menu and made a exception to this website and still do not see the chat box on my website.

I recently updated my site with chat and do not see it... I have refreshed and deleted browsers and still will not pop up... The company I am using the chat from says they see it on their end. in several browsers including firefox. I am using bontact

I do not see my chat box on my website and I have went on Firefox option menu and made a exception to this website and still do not see the chat box on my website. I recently updated my site with chat and do not see it... I have refreshed and deleted browsers and still will not pop up... The company I am using the chat from says they see it on their end. in several browsers including firefox. I am using bontact

Todas as respostas (1)

more options

I understand that you have installed a chat service on your website and the service sees the service on your site, but you do not see it in the browser.

Does this service require a plugin to be installed in the browser? If so, make sure yours are up to date: Please update your plugins to the latest version. Check to make sure you are up to date:

If you see any issues also see: