Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

I cannot open a page after installing Kaspersky Internet Scurity 2015, but I could on the previous 2014 version. Please help.

  • 3 respostas
  • 14 têm este problema
  • 2 visualizações
  • Última resposta por AniJan

more options

I am using Mozilla Firefox and we are a Firefox family. After installing Kaspersky Internet Security 2015 I cannot open a single page. First the report says, "it is not authenticated. Untrusted connection". Now it is saying that there is an error. There was no problem when I have used the previous version of Kaspersky Internet Security. Please help, I want to get my browser back.

I am using Mozilla Firefox and we are a Firefox family. After installing Kaspersky Internet Security 2015 I cannot open a single page. First the report says, "it is not authenticated. Untrusted connection". Now it is saying that there is an error. There was no problem when I have used the previous version of Kaspersky Internet Security. Please help, I want to get my browser back.

Solução escolhida

hi AniJan, kaspersky is probably intercepting all encrypted connection which looks like a man-in-the-middle attack for firefox if this is not set-up properly.

you could go into the kaspersky settings > additional > network settings and disable the scanning of encrypted connections there. alternatively you could also try to import the kaspersky certificate into firefox like described by another user at https://support.mozilla.org/en-US/questions/1026631#answer-650916 or contact kaspersky's support to get their software working.

Ler esta resposta no contexto 👍 3

Todas as respostas (3)

more options

Solução escolhida

hi AniJan, kaspersky is probably intercepting all encrypted connection which looks like a man-in-the-middle attack for firefox if this is not set-up properly.

you could go into the kaspersky settings > additional > network settings and disable the scanning of encrypted connections there. alternatively you could also try to import the kaspersky certificate into firefox like described by another user at https://support.mozilla.org/en-US/questions/1026631#answer-650916 or contact kaspersky's support to get their software working.

more options

Thanks Philipp. Let me see what happens.

more options

it worked. thanks a lot.