Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

I keep getting an error when I search for anything in Google

  • 1 resposta
  • 2 têm este problema
  • 1 visualização
  • Última resposta por guigs

NickiD73
NickiD73
more options

Hi,

About three days ago, I started getting an error when I would search anything in the search bar. I have installed old versions, updated the new Firefox, and it always has the same error. (see below)

Secure Connection Failed

An error occurred during a connection to www.google.com. security library: improperly formatted DER-encoded message. (Error code: sec_error_bad_der) 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.


I hope someone can help. I've attached the screen shot of the error as well. It doesn't matter if I Google Westpac Bank to thermomix recipes, it always comes up with the same error. Then I have to manually go to the URL bar and remove the 's' in the https:

I have reported this error a lot, but gave up after the 30th+ time! I don't know what else to do, except change to Internet Explorer, which I really don't want to.

Thanks, Nicki

Hi, About three days ago, I started getting an error when I would search anything in the search bar. I have installed old versions, updated the new Firefox, and it always has the same error. (see below) Secure Connection Failed An error occurred during a connection to www.google.com. security library: improperly formatted DER-encoded message. (Error code: sec_error_bad_der) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. I hope someone can help. I've attached the screen shot of the error as well. It doesn't matter if I Google Westpac Bank to thermomix recipes, it always comes up with the same error. Then I have to manually go to the URL bar and remove the 's' in the https: I have reported this error a lot, but gave up after the 30th+ time! I don't know what else to do, except change to Internet Explorer, which I really don't want to. Thanks, Nicki
Capturas de ecrã anexadas

Todas as respostas (1)

guigs
guigs
more options

I am not seeing this error in a new profile for the beta channel. This error usually happens when there is a encryption algorithm in the certificate. However it looks like the url of the page you are searching for include some extra in the url.

Clear your cache, and if you do not see an improvement please consider trying beta.