Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Thunderbird search fails to find existing messages.

  • 5 respostas
  • 5 têm este problema
  • 3 visualizações
  • Última resposta por searcher7

more options

When I key information into the search box, some instances are found and some not. I can key in the entire email address of someone who has recently sent me a message and that message is not retrieved.

The messages not retrieved seem to be random, but a message is either always retrieved or never. Hope that's clear.

When I key information into the search box, some instances are found and some not. I can key in the entire email address of someone who has recently sent me a message and that message is not retrieved. The messages not retrieved seem to be random, but a message is either always retrieved or never. Hope that's clear.

Solução escolhida

Go to the help menu and click troubleshooting information. Select the show profile button in the profile section. Close Thunderbird Delete the file Global-message-db.sqlite Restart Thunderbird and wait for the search index you just deleted to regenerate. (that might be quite a while)

Ler esta resposta no contexto 👍 1

Todas as respostas (5)

more options

No-one is replying to this. Can anyone tell me why or suggest anything else I can do to get help with my problem?

more options

Solução escolhida

Go to the help menu and click troubleshooting information. Select the show profile button in the profile section. Close Thunderbird Delete the file Global-message-db.sqlite Restart Thunderbird and wait for the search index you just deleted to regenerate. (that might be quite a while)

more options

Many thanks for that, Matt.

After following your instructions, the search now shows the particular message I couldn't find when I raised the question, so I must presume it has fixed the problem.

Not sure why this happened to me. If it's something that just happens from time to time, it might be worth having your solution available in searchable Thunderbird help information. I looked there before asking this question but couldn't find anything.

more options

clicking "this solves it" on the forum allows the topic to be indexed by Google. as for the search internally. I really have given up on that. it is probably the only search in the world that get more matches the more criteria you put in. "Thunderbird crash" with out the inverted commas returns everything with Thunderbird and every thing with crash and just occasionally by accident those with both. So it is about useless really.

more options

Point taken. It's a shame. Maybe a domain-specific Google advanced search would work better.

I'll bear this in mind anyway next time I'm looking for something.