How can I open and view my documents?
I can open all the folders contained in my documents, however, when I click on them a small copy appears in the lower left corner and goes no further. I've tried e-mailing them and they will not open.
Todas as respostas (1)
How is Firefox involved in viewing "documents"?
If you are referring to viewing text documents in Firefox, are you using File > Open File...?
Posting a screenshot might us help understand what you are doing.
See this support article.
How do I create a screenshot of my problem?
It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.
Then use the Browse .... button below the Post a Reply text box to upload the screenshot.